Your Reviews are your #1 Asset

92% of customers read online reviews before selecting a business and 89% of people say that reviews influence their purchasing decisions. (e-tailing group) .

Today, it’s essential to have customer reviews on all relevant sites. Having too few or no online reviews can be just as deadly as having only bad reviews. Negative reviews and low ratings will drive potential customers (and even existing customers!) into the arms of your competitors. In today’s competitive marketplace, small variations in star ratings are often the difference between new customer attraction and lost opportunities.

74% of customers say they will not select a business with poor reviews (Harris Interactive)

Negative reviews and low ratings will drive potential customers (and even existing customers!) into the open arms of your competitors.

A small 1 “star” difference in reviews between competitors results in 5% – 9% change in revenue (Harvard Business Review).

In today’s competitive marketplace, small variations in star ratings are often the difference between new customer attraction and lost opportunities.

Are you aware there are two billion local searches every month on Google? Are you on page 1?
Consumers rarely go beyond page 1 of the search results when searching for businesses like yours. If your business is not there, you lose. Reviews are the type of content that boosts your ranking and builds trust. Imagine what would happen if your business were at the top of the biggest directory in the world.

1 Billion users on Facebook. 500M on Twitter. Are you getting clients via social media?
The average consumer spends 30 minutes every day on Facebook, the new place to socialize with family and friends. When customers mention or recommend your business on Facebook and Twitter, new clients walk into your doors.

What is your rating on top review sites?
Negative reviews on top sites like Google+ or Yelp can quite literally destroy your business. On the other hand, great reviews from happy customers provide an incredible advantage over competitors and grows your business.

When people visit your website, do you know how many become paying customers? Do you show off your positive testimonials? There’s no better way to influence potential customers, and reinforce existing customers, than by using the voice of your happy customers.

We are a boutique cross-channel marketing agency that specializes in helping small and medium size businesses get more five-star reviews from their existing customer base and creating a “review culture” that brings you a flood of new customers for free. Click here to find out about what we can do for you.

 

REPUTATION = REVENUE

Click here to find out about what we can do for you.